If your country of residence or establishment is in Canada, the Terms of Service for Canadian Users apply to you. These terms and conditions ("Terms and Conditions") govern the use of www.ta-link.com (the "Site"). This Site is owned and operated by TalentLink. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Last Updated: July 15, 2025
Thank you for using TalentLink!
The documents referenced in these Terms include, but are not limited to, the following TalentLink policies and agreements:
The above list highlights key policies incorporated into these Terms. However, additional terms and supplemental policies may apply to your use of the TalentLink platform. These are available on our Legal Terms and Policies page and are legally binding as part of your agreement with TalentLink.
These Terms of Service ("Terms") form a legally binding agreement between you and TalentLink, governing your access to and use of our website, platform, and related services (collectively, the "TalentLink Platform"). In these Terms, "TalentLink," "we," "us," or "our" refers to TalentLink, based in Ontario, Canada.
The TalentLink Platform allows users ("Members") to showcase, promote, and request artistic services. Members who offer creative services are referred to as “Artists,” while those who browse, hire, or collaborate with Artists are referred to as “Clients.” Artists may offer a variety of services including performances, visual art, digital design, photography, and more (collectively, “Artist Services,” with each individual offering referred to as a “Listing”).
TalentLink provides the platform to connect Artists and Clients but does not own, manage, or control any Listings or Artist Services. TalentLink is not a party to any agreements entered into directly between Artists and Clients and does not act as an agent, representative, or employer of any Member, except as specifically outlined in our Payment Terms.
Client Terms
Artist Terms
General Terms
These documents are incorporated by reference and form part of the binding legal agreement between you and TalentLink. Your use of the TalentLink website and platform is also subject to our Privacy Policy.
1.1 Searching
You can explore and search for Artist Services on the TalentLink Platform using filters such as type of service (e.g., visual arts, music, photography, catering), availability, location, pricing, and other preferences. Search results are generated based on relevance to your selected criteria and may consider factors such as availability, pricing, Artist ratings and reviews, response time, booking history, popularity, cancellation patterns, and specific Artist requirements (e.g., lead time, booking minimums).
1.2 Booking
When you book a service through TalentLink, you agree to pay the full amount shown at checkout, including the listed service price, applicable platform fees, taxes, and any additional charges specified (collectively, the “Total Price”). You authorize TalentLink to process payment using the method you provide.
Upon receiving a booking confirmation, a direct agreement ("Reservation") is formed between you and the Artist offering the service. This agreement includes:
It is your responsibility to review and understand the terms of the service before booking.
1.3 Service Access and Limitations
A Reservation grants you the right to access and use the booked Artist Service for its intended time and purpose. Artists may retain the right to modify, pause, or cancel access to a service under reasonable and legal conditions. If you remain beyond the agreed service period or misuse the service, the Artist may enforce overage charges or penalties as permitted by law and platform policy.
1.4 Experiences and Creative Services
Booking a creative service or live experience entitles you to participate in that service within the agreed terms. You are responsible for confirming that you and any individuals you include meet all necessary conditions (e.g., age limits, skill requirements, physical readiness). If applicable, you must disclose any relevant medical or personal concerns to the Artist ahead of the booking. You may not bring anyone not listed in the booking without the Artist’s prior approval.
2.1 Cancellations and Refunds
If you cancel a Reservation, your refund will be determined by the Artist's stated cancellation policy. In special situations, such as unforeseen events or disruptions beyond your control, you may be eligible for a partial or full refund under our Disruptive Events Policy.
If a Talent cancels or a booking issue arises (e.g., the Artist fails to deliver as promised), you may be eligible for rebooking assistance or a refund under TalentLink’s Rebooking and Refund Policy. Please review the relevant policies for each service type, as certain bookings may have specific refund terms (e.g., workshops or live performances).
To appeal a decision regarding a refund or issue, you may contact TalentLink’s support team for review.
2.2 Booking Modifications
Both Clients and Artists are responsible for any changes made to a Reservation. Any modification such as time, scope of service, or location, must be agreed upon through the TalentLink Platform or facilitated by TalentLink Support. You agree to pay any adjusted fees, charges, or taxes associated with such modifications.
3.1 Responsibilities
You are responsible for your own actions and those of anyone you include in your booking. This includes:
If you are booking for a minor or bringing a minor to a service, you must be legally authorized to do so and are solely responsible for their safety and behavior.
3.2 Assumption of Risk
By using TalentLink and participating in Artist Services, you acknowledge that certain creative activities (e.g., live performances, outdoor art sessions, physical workshops) involve inherent risks, including physical or emotional discomfort, injury, or damage.
To the fullest extent allowed by law, you assume all risks related to your participation in any Artist Service and agree that you are solely responsible for evaluating whether a service is appropriate for you or your guests.
4.1 Artist Role
As a Talent on TalentLink, you are granted the right to use our platform to showcase and offer your creative services such as performances, visual art, design work, workshops, or other talent-based offerings to a wide community of Clients, and earn income doing so. Creating a Listing is simple, and you maintain full control over your offerings including setting your own pricing, availability, and service terms.
4.2 Contracting with Clients
When you accept a booking request or receive a booking confirmation through the TalentLink Platform, you are entering into a direct agreement with the Client. You are fully responsible for delivering your services as described in your Listing, including adhering to the price, scope, and any stated rules or requirements.
By using the platform, you also agree to pay any applicable TalentLink service fees, which may be deducted from your payout unless another arrangement has been agreed upon. If you choose to include additional terms for your service (e.g. service contracts or agreements), they must:
4.3 Independence of Artists
Your relationship with TalentLink is that of an independent professional or entity. You are not an employee, representative, partner, or agent of TalentLink. You are solely responsible for your artistic work, schedule, rates, and the manner in which you provide your services. TalentLink does not direct or manage your creative process.
TalentLink (or its payment processor) acts solely as a limited payment collection agent to facilitate transactions as described in our Payment Terms.
5.1 Creating and Updating Listings
TalentLink offers tools to help you easily create, manage, and update your service Listings. Each Listing must include complete, clear, and accurate information about the services you offer, your pricing (including any extra costs like materials or travel), and any requirements or expectations Clients should be aware of.
If your services involve multiple offerings or venues (e.g., multiple performances or locations), you may create separate listings. Additional terms may apply to specific types of services, such as interactive workshops or collaborative events—see Additional Terms for Experience Hosts for more information.
5.2 Understand Your Legal Obligations
You are responsible for being aware of and complying with all applicable laws, regulations, and third-party agreements related to your creative services. For instance:
This summary is for informational purposes only; you should obtain legal advice to confirm your obligations.
5.3 How Listings Appear in Search Results
TalentLink ranks Talent listings based on factors like:
Search results may vary between our website and mobile app. Artists may also opt into paid promotion programs; see our Help Center for current options.
5.4 Your Responsibilities as a Talent
5.5 Collaborating with Co‑hosts or Teams
5.6 Your Assumption of Risk
You acknowledge that providing creative services may involve inherent risks—e.g., equipment damage, venue issues, injuries, or liability for participant conduct. You assume all risk associated with using TalentLink to offer services. It’s your responsibility to ensure your listings comply with laws and are suitable for your clientele.
6.1 Cancellations & Disruptions
Specific service types (e.g., workshops or live performance packages) may follow unique cancellation rules— details are available in your service category’s policy.
6.2 Booking Changes
Any changes to the reservation—date, scope, location—must be mutually agreed through the platform or TalentLink support. Both parties accept responsibility for any additional costs, service fees, or taxes that result.
7.1 Your Tax Responsibilities
As a Talent or service provider on TalentLink, you are solely responsible for understanding and meeting your tax obligations under local, state, federal, or international law. This includes:
If you do not provide the necessary information, we may be required to withhold payouts or delay them until the issue is resolved.
TalentLink may also issue invoices or similar documents on your behalf, where required, to support proper tax reporting.
After each completed service, both clients and creatives will have the chance to leave a review for each other. Reviews must be honest, respectful, and comply with TalentLink’s Terms, Community Guidelines, and Content Policy. Reviews must not include discriminatory, offensive, defamatory, or unlawful language.
TalentLink does not verify reviews for accuracy, and some reviews may be subjective, incomplete, or misleading. Users are encouraged to use discretion when reading or relying on reviews.
Certain parts of the TalentLink platform allow users to upload, share, or publish text, images, audio, video, feedback, portfolio items, or other materials ("Content").
By submitting Content, you grant TalentLink a non-exclusive, worldwide, royalty-free, perpetual, transferable, and sub-licensable license to use, store, copy, display, adapt, publish, distribute, and promote that Content in connection with operating and marketing the platform—on TalentLink’s website, social media channels, and other media now known or developed in the future.
If your Content contains personal information, we will only use it in accordance with applicable privacy laws and our Privacy Policy.
If we help create or pay for Content (such as videos, interviews, or photo shoots), TalentLink or its partners may own the rights to that Content. We’ll let you know when this applies.
You are solely responsible for ensuring you have the legal right to upload and share any Content. Your Content must comply with TalentLink’s Content Policy and Nondiscrimination Policy, and may not violate the intellectual property, privacy, or publicity rights of others.
Content may be translated using automated tools, and while we aim for accuracy, we don’t guarantee the quality or correctness of translations.
TalentLink may charge service fees (plus applicable taxes) to creatives and clients for use of the platform. Fees may include:
All fees will be clearly disclosed before confirming a booking or making a payment.
Unless otherwise stated, service fees are non-refundable. TalentLink reserves the right to adjust its fee structure with reasonable notice. Any changes will not affect fees on bookings made before the effective date of the change. If you disagree with the new fees, you may close your account as outlined in Section 12.2.
By using TalentLink, you agree to follow these rules and not encourage or assist others to break them:
Act with honesty and respect:
Respect the platform and its integrity:
Use TalentLink for its intended purpose:
Comply with laws and agreements:
By using TalentLink, you agree to follow the rules below and not assist or encourage others to break or get around them.
Act with Integrity and Respect
Protect the Platform
Use TalentLink as Intended
Comply With Legal Responsibilities
If you believe a user, listing, or content presents an immediate threat to someone’s safety or property, contact local authorities first. Then report the issue to TalentLink. We may request a copy of your report. While we review every report seriously, we are not obligated to take action unless required by law.
If you believe any content on TalentLink infringes your copyright, please notify us by emailing support@ta-link.com.
12.1 Term of Agreement
This agreement takes effect when you access or use the TalentLink platform—for example, by creating an account—and stays in effect until either you or TalentLink ends it, as described below.
12.2 How Termination Works
TalentLink also reserves the right to make changes to the platform, including removing or adding features or changing the types of listings allowed, for reasons such as legal compliance, service improvement, or abuse prevention.
12.3 Violations by Members
TalentLink may, with or without notice:
For minor violations or where appropriate, we’ll attempt to notify you and give you a chance to fix the issue. You may appeal any actions taken by contacting customer support.
If a booking is canceled due to your violation, any payout to you may be reduced by the amount refunded to the other party, plus any related costs we incur.
12.4 Legal Compliance
We may take action—including those outlined above—to comply with applicable laws, legal processes, or requests from courts, law enforcement, or other authorities.
12.5 What Happens After Termination
12.6 Sections That Still Apply After Termination
Certain parts of this agreement will continue to apply even after your account is closed, including Sections 1 through 25 and any others that by their nature survive termination.
TalentLink may revise these Terms at any time. If we make material changes, we’ll post the updated version on our platform and update the “Last Updated” date. We'll also notify you of significant changes at least 30 days before they take effect, using email, in-app notifications, or another method you've selected.
If you disagree with the updated Terms, you can end your agreement with us at any time by closing your account. If you continue using TalentLink after the new Terms take effect, that means you accept the changes.
If a user submits valid evidence that you, your guest(s), or pet(s) have:
this may be treated as a “Damage Report.” Damage Reports can be submitted through TalentLink’s Resolution Center. You’ll be notified of any report and have an opportunity to respond.
If you accept responsibility—or if TalentLink determines, in its sole discretion, that you're responsible—we may collect payment from you through our payment processor.
TalentLink provides a platform where users can offer, discover, and book creative services. While we aim to support positive experiences, we do not control the actions or behavior of users.
We reserve the right—but not the obligation—to monitor use of the platform, which may include reviewing or removing content (like messages, reviews, or listings), or limiting access in order to:
We have full discretion in how we interpret and enforce our policies, and you agree to cooperate with any investigations related to misuse of the platform.
Except for instances where TalentLink Payments acts as a payment processor, TalentLink is not acting as an agent for any user.
To use most features of TalentLink, you need to create an account. You must be at least 18 years old and legally allowed to use the platform in your location.
We may—but are not required to—verify your identity or background, which could include:
TalentLink provides its platform and all related content "as is", without any warranties—express or implied. Specifically:
To the fullest extent permitted by law, we disclaim all warranties. If certain legal protections or warranties apply to you by law, their duration will be limited to the maximum extent allowed under those laws.
Neither TalentLink nor any related party (including affiliates and staff) will be responsible for any indirect, incidental, special, or consequential damages. This includes—but is not limited to—loss of profits, data, goodwill, or emotional distress resulting from:
These limits are essential parts of our agreement. If local law doesn’t allow some of these limitations, they may not apply to you.
To the fullest extent allowed by law, you agree to defend, indemnify, and hold harmless TalentLink, its affiliates (including TalentLink Payments), and staff from any claims, losses, or expenses—such as legal fees—that arise from:
This applies even if TalentLink is partially at fault or negligent.
The TalentLink entity you're contracting with depends on your country of residence or where you use the platform. This is outlined in Schedule 1 of our Terms. If another TalentLink entity is identified during use of a feature or service, that entity is considered your contract partner for that specific product or service.
If you move to a different country, your agreement will be updated to reflect the appropriate TalentLink entity based on your new location, effective from the date of your move.
21.1 Our Dispute Resolution Process
We want to resolve issues efficiently. If you're covered by this section, here's how disputes are handled:
You or TalentLink can also choose to bring a claim in small claims court, bypassing arbitration.
21.2 Required Pre-Arbitration Steps
Before arbitration begins, both parties must attempt to resolve the issue informally by sending a Pre-Dispute Notice and negotiating for at least 30 days.
For TalentLink: We’ll send our notice to your account's registered email.
Your notice must include:
If no resolution is reached within 30 days, either party may proceed to arbitration—by submitting a demand and attaching proof of sending the Pre-Dispute Notice.
21.3 Agreement to Arbitrate & Scope
Any dispute related to these Terms, your use of TalentLink, the platform, or any services/content ("Disputes") will be settled through binding individual arbitration.
Arbitration will also cover any questions about:
These procedural matters will be decided by the arbitrator—not a court.
21.4 Exceptions to Arbitration
21.5 Location and Format of Hearings
21.6 Arbitration Fees and Financial Hardship
21.7 Sanctions for Frivolous Claims or Misuse
TalentLink may also seek dismissal or reimbursement for improper arbitration filings.
21.8 Arbitration Decision and Enforcement
The arbitrator will issue a written decision with key findings and reasoning.
The award may be enforced in a court of competent jurisdiction.
Relief may be granted only on an individual basis.
21.9 Waiver of Jury Trial
You and TalentLink both waive the right to a trial by jury for any dispute covered by this agreement.
21.10 No Class Actions or Representative Claims
21.11 Mass Action Waiver
Arbitration may not be used to undermine efficiency through 'Mass Actions' involving:
1. 100+ claims in 180 days
2. Similar parties and issues
3. Coordinated legal representation
21.12 Offers of Judgment
Either party may make a written offer of judgment at least 10 days before the hearing.
If rejected and the result is less favorable, the offering party may recover arbitration costs incurred post-offer.
21.13 Amendments to Arbitration Terms
You can reject changes by sending a written opt-out notice within 30 days of changes taking effect.
Your notice must include:
Send your notice by email to support@ta-link.com with subject: 'TalentLink – Arbitration Opt-Out'.
21.14 Survival
Unless otherwise stated, Section 21 survives account termination.
It continues to apply even after you stop using TalentLink or delete your account.
22.1 Interpretation of These Terms
Except where supplemented by additional terms, policies, guidelines, product disclosures, or standards, these Terms (including documents incorporated by reference) represent the entire agreement between TalentLink and you concerning your access to or use of the TalentLink platform. They supersede all prior written or oral agreements or understandings between you and TalentLink. These Terms are not intended to create or confer any rights or remedies upon any party other than you and TalentLink. If any part of these Terms is determined to be invalid or unenforceable, that part will be removed (unless stated otherwise in Section 21.11), and the rest will remain in effect. Where the word “will” appears, it is used with the same intent and legal force as “shall.”
22.2 No Waiver
If TalentLink chooses not to enforce any provision or right in these Terms, that will not be considered a waiver, unless we confirm it in writing. Except where explicitly stated, any exercise of remedies under these Terms by either party will not either party will not affect other legal remedies available under these Terms or applicable law.
22.3 Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without prior written consent from TalentLink. TalentLink may assign, transfer, or delegate this agreement, in whole or in part, without restriction and at its discretion, with 30 days’ prior notice to you.
22.4 Notices
Unless otherwise stated, any notices or communications permitted or required under these Terms will be sent to you electronically by TalentLink via email, notifications on the TalentLink platform, text message, or other communication methods enabled by TalentLink and provided by you. If a notification relates to a booking or listing within a jurisdiction like Japan, you agree that electronic delivery of such notices fulfills TalentLink’s obligations under applicable legal requirements, including Article 59(1) of the Japanese Housing Accommodation Business Act.
22.5 Third-Party Services
The TalentLink platform may include links to third-party websites, apps, services, or resources (“Third-Party Services”). These are subject to their own terms and privacy practices. TalentLink does not endorse or control, and is not responsible or liable for, any aspect of such Third-Party Services.
22.6 Google Services
Some translations or mapping functions within the TalentLink platform may be powered by Google. Google disclaims all warranties—express or implied—regarding these translations, including any guarantees of accuracy, reliability, merchantability, fitness for a particular purpose, or non-infringement. Some parts of the TalentLink platform may also use Google Maps or Google Earth, and your use of those features is subject to the Google Maps/Google Earth Additional Terms of Service.
23.1 Platform Content
All content made available through the TalentLink Platform—including, but not limited to, trademarks, trade dress, inventions, proprietary algorithms, software code (both source and object), customer and marketing data, and other materials (“Platform Content”)—may be protected by copyright, trademark, patent, trade secret, or other intellectual property laws in the United States and internationally. You acknowledge that all intellectual property rights in the Platform Content are the sole property of TalentLink or its licensors. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices contained in the Platform Content.
Subject to your compliance with these Terms, TalentLink grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to:
23.2 TalentLink Foundation (if applicable)
If TalentLink operates or partners with an affiliated nonprofit (e.g., TalentLink Foundation), it may offer charitable initiatives or community programs. These efforts may benefit users, partners, or broader public causes. Such an entity, if it exists, operates independently of TalentLink’s commercial business operations, and may be organized as a nonprofit under relevant laws.
23.3 Force Majeure
TalentLink will not be held liable for any delays or failure to fulfill its obligations resulting from unforeseen or uncontrollable events, including but not limited to acts of nature (e.g., earthquakes, floods), war, terrorism, civil unrest, pandemics, epidemics, government restrictions, fire, labor strikes, supply shortages, or failures in infrastructure like power or internet connectivity. These events must be beyond TalentLink’s reasonable control and not preventable even with due diligence.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Get in touch with our team
If you have any questions about this Privacy Policy or Terms of Service, please contact us:
General Support
support@ta-link.com
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